Workflow Automation

Platform for automation of business processes

Customer: Leading European Mobile Operator

The need: There are a lot of network elements and telemetric devices which has to be re-configured on request or with network changes. It isn’t complex process but it takes time especially having many devices (what is also error prone).

The solution: We proposed to create workflow automation system that will be able to hold all devices information in one place together with current state of production configuration. System enabled to create custom configuration workflows and automate this process. Workflow-like approach gave possibility to trace configuration requests and view history of the changes.

Technologies:

  • Camunda CRM
  • Redmine
  • SuiteCRM / SugarCRM
  • REST, Web Services


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